At Santuji Krishi Farm, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully.
- Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
- Shipping Methods & Delivery Time
We use reliable courier and delivery partners to ship products across India.
Estimated delivery time: 5–7 business days (depending on location).
Remote or rural areas may take longer for delivery.
- Shipping Charges
Shipping charges are calculated at checkout based on weight, size, and delivery location.
From time to time, we may offer free shipping promotions.
- Order Tracking
Once your order is shipped, you will receive a tracking ID via email/SMS.
Customers can track their shipment status directly through the courier partner’s website.
- Delivery Guidelines
Please ensure that the shipping address and contact details provided are accurate.
We are not responsible for delays or non-delivery due to incorrect/incomplete address details provided by the customer.
If the courier service is unable to deliver due to customer unavailability, the customer may need to coordinate with the courier company for re-delivery.
- Damaged or Missing Packages
If your package is received in a damaged condition, please contact us immediately with photos of the package and product.
In case of missing items, notify us within 48 hours of delivery.
- International Shipping
Currently, we do not offer international shipping. Orders are delivered only within India.